1. Introduction
1.1 These Terms of Use (“Terms”) govern your access to and use of the website https://insulationwholesale.co.uk (“Website”). The Website is operated by Building Materials Wholesale Ltd (“we”, “us”, or “our”), a company registered in England and Wales under company registration number 12207049, with our registered office at Unit 7-8 Woodford Trading Estate, Southend Road, Woodford Green, England, IG8 8HF.
1.2 By accessing and using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website.
2. Users and Eligibility
2.1 Our Website is intended for use by both consumers and businesses in the United Kingdom. If you are accessing the Website from outside the United Kingdom, you are responsible for compliance with any applicable local laws.
2.2 You must be at least 18 years old to use the Website and to make purchases. By using the Website, you represent that you are at least 18 years of age and have the legal capacity to enter into a binding contract.
3. Account Registration and Security
3.1 To place an order through our Website, you may be required to create an account. You must provide accurate, complete, and up-to-date information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and are liable for all activities that occur under your account.
3.2 You agree not to create an account using a false identity or providing false information, or on behalf of someone other than yourself. You must promptly update your account information if any changes occur.
3.3 We reserve the right to suspend or terminate your account at any time if we believe, in our sole discretion, that your account is being used in a manner that violates these Terms or any applicable laws.
4. Products and Services
4.1 We strive to provide accurate product descriptions and images on our Website. However, we do not warrant that the product descriptions, images, or any other content on our Website are accurate, complete, reliable, current, or error-free.
4.2 We reserve the right to discontinue, modify, or change the availability of any products or services at any time without notice.
5. Orders and Pricing
5.1 All orders placed through the Website are subject to acceptance by us. We may choose not to accept an order for any reason, including but not limited to availability, pricing errors, or payment issues.
5.2 Prices displayed on the Website are subject to change without notice. We reserve the right to correct any pricing errors at any time.
5.3 We reserve the right to limit the quantity of items ordered by a single customer or shipped to a single address.
6. Payment
6.1 Payment for products purchased through the Website must be made by credit, debit card or bank transfer, or any other payment methods specified during the checkout process.
6.2 By providing your payment information, you represent that you are authorised to use the payment method provided and that you authorise us to charge your payment method for the total amount of your order (including any applicable taxes and shipping charges).
6.3 We reserve the right to cancel any order if we are unable to obtain authorisation for payment or if we suspect fraud or any other illegal activity.
7. Delivery
7.1 We deliver to addresses within the United Kingdom. Delivery times and charges will be displayed during the checkout process. We are not responsible for any delays in delivery caused by factors beyond our control, such as inclement weather, natural disasters, or carrier disruptions.
7.2 We reserve the right to charge additional shipping fees if the delivery address provided is incorrect or incomplete, or if the delivery is refused or unclaimed.
7.3 You are responsible for ensuring that the delivery address provided can accept the delivery of your order, and that someone is available to receive the delivery during the specified delivery window.
8. Returns, Refunds and Cancellations
8.1 You may return purchased products in accordance with our Returns and Refunds Policy, which is available on the Website and incorporated into these Terms by reference.
8.2 We reserve the right to refuse a return or charge a restocking fee if a returned product is damaged, altered, or otherwise not in its original, saleable condition.
9. Intellectual Property
9.1 All intellectual property rights in the Website and its content, including but not limited to text, images, logos, and designs, are owned by us or our licensors. You may not reproduce, distribute, or create derivative works of the Website or its content without our prior written consent.
9.2 You are granted a limited, non-exclusive, revocable, and non-transferable license to access and use the Website solely for your personal or internal business purposes, subject to these Terms.
10. User Conduct
10.1 You agree not to use the Website in any manner that:
- a) Violates any applicable laws, regulations, or these Terms;
- b) Infringes on the rights of any third party, including intellectual property rights, privacy rights, or contractual rights;
- c) Is fraudulent, deceptive, or misleading;
- d) Transmits or uploads any viruses, worms, or other harmful software;
- e) Attempts to gain unauthorized access to our Website, systems, or networks;
- f) Collects or stores personal information about other users without their consent;
- g) Interferes with or disrupts the proper functioning of the Website or its security features.
11. Third-Party Websites and Content
11.1 Our Website may contain links to third-party websites or content that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party websites or services. By using the Website, you release us from any liability arising from your use of any third-party website or service.
12. Limitation of Liability
12.1 To the maximum extent permitted by law, we will not be liable for any direct, indirect, or consequential damages arising out of your use of the Website or any products purchased through the Website, including but not limited to loss of profits, loss of data, or business interruption.
12.2 Our total liability to you for any claim arising out of or relating to these Terms, the Website, or any products purchased through the Website, whether in contract, tort, or otherwise, shall not exceed the amount paid by you for the product giving rise to the claim.
13. Indemnification
13.1 You agree to indemnify, defend, and hold harmless Building Materials Wholesale Ltd, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Website, your violation of these Terms, or your infringement of any third-party rights.
14. Governing Law
14.1 These Terms are governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales to resolve any disputes arising out of or relating to these Terms or your use of the Website.
14. Changes to these Terms
14.1 We reserve the right to modify or update these Terms at any time without notice. Your continued use of the Website following any changes constitutes your acceptance of the updated Terms.
15. Severability
15.1 If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
16. Waiver
16.1 Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
17. Entire Agreement
17.1 These Terms, together with any other policies or guidelines referenced herein, constitute the entire agreement between you and Building Materials Wholesale Ltd regarding the use of the Website and supersede any prior agreements, understandings, or representations, whether written or oral, relating to the subject matter hereof.
18. Contact Us
18.1 If you have any questions or concerns about these Terms, please contact us at:
Building Materials Wholesale Ltd
Unit 7-8 Woodford Trading Estate
Southend Road
Woodford Green
England, IG8 8HF
Phone: 0203 318 7316
Email: [email protected]
Last Updated: 20th April 2023